The health of our guests and employees is our top priority, which is why we have implemented appropriate measures in accordance with the protection concept in accordance with the requirements of the Federal Office of Public Health (FOPH) and with the support of HotellerieSuisse.
We ask you to refrain from your stay if you have had symptoms in the last few days that indicate a respiratory disease. Please contact us if you experience symptoms of illness during or after your stay.
- Due to the requirements, there may be restrictions on our services, and in certain areas the number of people allowed is limited.
- We continuously adapt the protective measures to changing requirements and recommendations and our employees are instructed on an ongoing basis.
- WWe clean and disinfect frequently used surfaces, objects and work material (e.g. door latches, lift and light switches) in a professional manner and in intensified cycles. Our employees also wear protective masks and gloves for special tasks if necessary.
Please note the following recommendations and the information posted.
- Observe the distance rule of 1.5 m from other guests, guest groups and employees. This also applies to public toilets.
- Barriers are installed in critical areas. Cutting discs are available where the distance cannot be maintained.
- If possible, do not use the lift with other groups of guests or keep the appropriate distance.
- In the entrance areas of closed rooms (lobby), adhere to the maximum number of people permitted and follow the instructions of our employees. Again, keep to the distance rules.
- Wash / disinfect your hands regularly. If possible, do not touch foreign objects or disinfect your hands afterwards.
- We serve our breakfast in the form of a buffet in our breakfast room. If the occupancy is high, let the staff assign you your place and observe the distance rules. Due to high occupancy, there may be waiting times. We ask for your understanding. The number of items on the buffet is limited due to the requirements. Access to the breakfast room only for guests with a valid Covid-certificate.
- Pay your bill, if possible with an EC card or credit card - if possible contactless.
- Face masks are compulsory in the whole hotel, except the rooms and breakfast-room.
- You are obliged to provide your personal details (name, address, date of birth) at check-in.
We thank you for your understanding and your help and will be happy to answer your questions.